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Consultation has concluded

Join our focus groups to help shape the future of CBCity’s website

Council’s current website ( was created in 2016 as an immediate need to support the amalgamation of Canterbury-Bankstown. We’re creating a new Council website that will be easy to use, find up to date information and access our services.

We’d love to hear your thoughts on how the new website could better service our community.

Focus groups will be held 13-27 April and each participant will receive one $50 EFTPOS gift card.*

Spots are limited. To participate, please register your interest using the form below.

Focus groups


Date: Wednesday 13 April 2022

Time: 6:00 - 7:00PM


Date: Wednesday 20 April 2022

Time: 6:00 - 7:00PM


Date: Thursday 21 April 2022

Time: 6:00 - 7:00PM


Date: Wednesday 27 April 2022

Time: 6:00 - 7:00PM


  • Timeline item 1 - complete

    Friday 1 April 2022 - Tuesday 26 April 2022

    Exhibition Period

    This consultation is open for expression of interests.

  • Timeline item 2 - complete

    Tuesday 26 April 2022 05:00 pm


    Focus group expression of interests are closed.

  • Timeline item 3 - complete

    April 2022

    Community Focus Groups

  • Timeline item 4 - active

    May 2022 - July 2022

    Community Survey

  • Timeline item 5 - incomplete

    July 2022

    Final Report

  • Timeline item 6 - incomplete

    July 2022 - November 2022

    Website Design and Development

  • Timeline item 7 - incomplete

    October 2022

    User Testing

  • Timeline item 8 - incomplete

    November 2022

    Website Launch

Who's listening

If you have questions or want to learn more about the project, please email us or contact the Council officers listed below.

In writing

By post to Mr Matthew Stewart, General Manager, City of Canterbury Bankstown PO Box 8, Bankstown NSW 1885

Kate Mayfield

Kate Mayfield

Coordinator Digital Media and Design

City of Canterbury Bankstown

Phone: 9707 9083

Lori Bautista

Lori Bautista

Team Leader Client Services

City of Canterbury Bankstown

Phone: 9707 9965

Graham Humphrys

Graham Humphrys

Community Engagement Officer

City of Canterbury Bankstown

Phone: 9707 9602

CBCity acknowledges the traditional custodians of this land, the Darug and the Eora peoples. We recognise and respect their cultural heritage, beliefs and relationship with the land, and pay our respects to their Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Contact us

Our friendly Customer Service Call Centre is open Monday to Friday 8.30am-5pm to assist with all enquiries.

Phone 9707 9000