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Consultation has concluded

All local government organisations in NSW are required to meet the 10 NSW Child Safe Standards by 1 February 2023. We also need to promote child safety within the community.

The child safe organisation project itself has been underway for the past 2 years at CB City. As well as a legal requirement it is linked to our Safe & Strong plan. Community feedback has already been provided on two previous documents. Here is the link to view all Child Safe material that has been developed.

This is a newly developed policy, "Child Safe Complaint Handling”, as required by the Office of the Children’s Guardian to assist Council in meeting the NSW Child Safe Standards.


  • Timeline item 1 - complete

    Friday 16 December 2022 - Tuesday 31 January 2023

    Exhibition Period

    This consultation is open for contributions.

  • Timeline item 2 - complete

    Tuesday 31 January 2023 05:00 pm


    Contributions to this exhibition are closed, reviewed and reported back to the project team.

  • Timeline item 3 - active

    Report to Council

    The policy was adopted by Council at the 28 February 2023 Ordinary Meeting. See Agenda/Minutes, Item 6.2.

Contact Us

If you have questions or want to learn more about the project, please contact us via the following:

Name Community Engagement Team

CBCity 2028 Destinations

Here's how this projects helps to deliver our Community Strategic Plan.
Safe and Strong

Safe and Strong

A proud inclusive community that unites, celebrates and cares.

Learn more

The City of Canterbury Bankstown acknowledges the traditional custodians of the land, water and skies of Canterbury-Bankstown, the Darug (Darag, Dharug, Daruk, Dharuk) People. We recognise and respect Darug cultural heritage, beliefs and relationship with the land. We acknowledge the First Peoples’ continuing importance to our CBCity community.

Contact us

Our friendly Customer Service Call Centre is open Monday to Friday 8.30am-5pm to assist with all enquiries.

Phone 9707 9000

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