At the Ordinary Meeting on 23 May 2017, Canterbury-Bankstown Council endorsed a new Rates and Charges Debt Recovery and Hardship Assistance Policy. This Policy has been developed to provide clarity as to how Council proposes to manage the processing and collection of its rating and annual charges income in order to provide a sustainable income but not impose undue hardship on property owners.

Whilst the process of managing Council rates is highly regulated, its policy and supporting operational guidelines ensures that its adopted Revenue Policy be appropriately reflected and managed consistently across the local government area for all Ratepayers.

Rates and Charges Debt Recovery and Hardship Assistance Policy

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